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Continue ShoppingFAQ
Find answers to common questions about our products, services, and policies.
Shopping Information
You can browse products using the Shop page or use the search bar to quickly find specific items.
Yes, you can save your favorite products to your wishlist for future purchases (feature may vary based on availability).
Product availability is displayed on each product page. If an item is out of stock, it will be clearly mentioned.
Yes, you can place orders without creating an account using our guest checkout option.
Payment Information
We accept UPI, Credit/Debit Cards, Net Banking, and Wallet payments.
Yes, all transactions are encrypted and processed through secure payment gateways. We do not store your payment details.
Yes, you can apply valid coupon codes at checkout before completing your payment.
If your payment fails but the amount is deducted, it will be automatically refunded within 5–7 business days.
Order & Returns
We accept returns within 7 days of delivery, provided the item is unused and in original condition.
You can initiate a return by contacting us via email or phone with your order details.
Return shipping costs may be borne by the customer unless the product is damaged or incorrect.
Yes, exchanges are allowed based on availability. Please contact us to process an exchange.
Ordering from Magnus
rowse products, add items to your cart, and proceed to checkout to complete your purchase.
Yes, tracking details will be shared via email or SMS once your order is shipped.
Orders can be modified or cancelled within 12 hours or before shipment. Please contact us immediately.
Please contact us within 48 hours of delivery with photos, and we will resolve the issue promptly.